Disclaimers & Privacy - Puppy Tales

Disclaimers & Privacy

Site Content

The views or opinions represented in the Puppy Website and Social Media sites are personal and belong solely to the Puppy Tales site owners, contributor team or the individual post author.  Unless explicitly stated, they do not represent those of people, institutions or organisations that the owners or authors may or may not be associated with in professional or personal capacity. The views or opinions expressed within Puppy Tales are not intended to malign any individual, company, group, club or religion.

While every effort is made to research and present accurate information, the Puppy Tales site owners, contributor team and post authors make no representation as to the accuracy or completeness of any information on this site or found by following any link on this site, or to it’s applicability to you, your pet and your individual circumstances. The owner will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information.

Puppy Tales contains general information only, including general veterinary and nutrition information, and is not a substitute for or alternative to advice from your pet care expert.  Every animal and situation is unique and the information presented here is not intended as individual or expert advice for your circumstances. While all efforts have been made to ensure the information presented is accurate and up to date at the time of publishing, no warranties are made.  If you are concerned about your pet’s health or wellbeing in any way you should seek immediate attention from trusted pet care experts.


Comments are adored! Puppy Tales, however, is not responsible for content in the comments and reserves the right to edit or delete any comments submitted on the site or the Puppy Tales social media sites without notice where the comments represent attacks or threats on an individual or towards a group, are spam or questionable spam, contain offensive language or concept, include profanity or are considered not to be in the interests of the dog loving community.

Affiliate links, Sponsorship and Paid Advertising

We believe in full disclosure and transparency. Puppy Tales may collaborate, advertise and accept branded or sponsored content on the site. Occasionally products or services may be included on the site that were given to Puppy Tales free of charge, from which a commission may be received if you make a purchase and that sponsorship and advertising is offered. Where possible we will endeavour to make affiliate and sponsorship links known.

That said, we want for you to know that Puppy Tales has the highest standards.  We only recommend and include brands, products and services that we have used ourselves, think are great and meet our high standards. With a few exceptions (generally because they would not be of use) the products we receive free of charge are donated to pet rescues or other animal related not-for-profits.

Products, Reviews & Freebies

Puppy Tales loves to try new dog related products, services and experiences and to share those we think are great with our dog loving community.  From pet friendly accommodation to delicious new treats. Newly launched ranges and unique handmade products. If you’ve got something you think our community would love to know about, then be sure to get in contact with us to discuss the possibility of it being included on the site.

As appropriate, we accept products free of charge so that we may consider it for our community.  In doing so, do not guarantee inclusion on the Puppy Tales website or it’s social media channels. If we love what you’re offering and if we think our fellow dog lovers will as well, we’re happy to discuss our collaborative options to send some love your way. If, however, we think a product, service or experience is only so-so (or worse) we generally opt for saying nothing than say something negative.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions made available through or on Puppy Tales may be governed by rules that are separate from these disclaimers. If you participate in any Promotions, please review the applicable terms and conditions as well as our Privacy Policy. If the rules for a Promotion conflict with what is found here, the Promotion rules will apply. 


This Privacy Policy governs the manner in which Puppy Tales collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.puppytales.com.au website (“Site”). This privacy policy applies to the Site and all products and services offered by Puppy Tales.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Some of the information collected by us may be disclosed to employees or contractors of Puppy Tales outside of Australia. You consent to your information being disclosed to a destination outside Australia for purpose intended and you understand and acknowledge that Australian Privacy Principle 8.1 will not apply to such disclosures of your personal information.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Advertisements appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

How we use collected information

Puppy Tales may collect and use Users personal information for the following purposes to:

  • improve customer service
  • personalise user experience
  • improve our Site
  • run a promotion, contest, survey or other Site feature
  • send periodic emails
  • send user information and updates pertaining to their order.
  • respond to their enquiries, questions, and/or other requests.

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find content or advertising on our Site and social media that link to the sites and services of our partners, advertisers and other third parties that are not owned or controlled by Puppy Tales.  We only provide links to external websites as a convenience, and the inclusion of such a link to external websites do not imply our endorsement of those websites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.  Puppy Tales assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. Puppy Tales shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies.We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Puppy Tales has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Privacy policy created by http://www.generateprivacypolicy.com

Your acceptance of these terms

By using this Site, you signify your acceptance of our disclaimers and privacy policies. If you do not agree to these, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions, issues or feedback about the contents of this page, the practices of this site, or your dealings with this site, please contact us at [email protected]

This document was last updated on May 1, 2017.

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